Privacy Policy

1. Introduction

Welcome to the TMS mobile application ("App"), provided by Innover Infotech Pvt. Ltd. ("we," "us," "our," or "Company").

TMS is a task management application designed to help users manage tasks and maintain client-related information.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your information when you use TMS.

By using the App, you agree to the practices described in this Privacy Policy.

2. Information We Collect

a. User Information

When you create or use an account, we may collect information such as:

• Name
• Phone number
• Email address
• Login and authentication information

b. Client Information

TMS allows authorized users to add and manage client information. This may include:

• Client name
• Client phone number
• Client email address
• Client address
• Company or business name
• Client-related notes or information
• Other information entered by the user for task or client management purposes

Users are responsible for ensuring that they have the appropriate authorization to enter and manage client information through TMS.

c. Task Information

We may collect and store information related to tasks created or managed through the App, including:

• Task title
• Task description
• Task status
• Task priority
• Task dates or deadlines
• Assigned user information
• Notes and other task-related information

3. How We Use Your Information

We use collected information for the following purposes:

Providing TMS Services

• Creating and managing user accounts
• Creating and managing tasks
• Assigning tasks to users
• Tracking task status and progress
• Adding and managing client information
• Providing access to client and task records

Communication

We may use your information to:

• Send task-related notifications
• Provide important account notifications
• Respond to support requests
• Communicate service-related information

App Security and Improvement

We may use technical information to:

• Maintain and secure the App
• Detect unauthorized access or misuse
• Identify and fix technical problems
• Analyze crashes and improve application performance

4. How We Share Information

We do not sell your personal information or client information to third parties.

Information may be shared only when necessary to operate TMS or when legally required.

Service Providers

We may use trusted third-party service providers for services such as:

• Database storage
• Authentication
• Push notifications
• Crash reporting
• Application infrastructure

These service providers may process information only as necessary to provide their services to us.

Authorized Users

Information entered into TMS, including client and task information, may be accessible to other users who are authorized by the organization or account administrator.

Legal Requirements

We may disclose information if required by applicable law, regulation, legal process, or government request, or when necessary to protect our legal rights, security, or property.

5. Client Information

TMS allows users to store information about their clients.

Users who enter client information into TMS are responsible for ensuring that such information is collected and used lawfully and that they have the necessary permission or lawful basis to process the information.

We process client information to provide the task and client-management functionality of TMS.

6. Data Storage and Retention

Information submitted through TMS may be stored on secure servers operated by us or trusted service providers.

We retain user, client, and task information for as long as necessary to provide TMS services or as required for legitimate business or legal purposes.

When information is no longer required, we may delete or anonymize it, subject to applicable legal and contractual requirements.

7. Cookies, Analytics and Third-Party SDKs

TMS may use standard third-party SDKs or technologies to support application functionality, security, crash reporting, and performance monitoring.

For example, Firebase or similar services may be used for features such as push notifications or crash reporting, if enabled in the App.

These services may collect limited technical information in accordance with their respective privacy policies.

TMS does not use client information for unrelated advertising purposes.

8. Data Security

We take reasonable technical and organizational measures to protect information stored and processed through TMS.

These measures may include:

• HTTPS/TLS encryption during data transmission
• Secure authentication
• Access controls
• Secure database and server infrastructure
• Security monitoring and maintenance

However, no method of electronic storage or transmission can be guaranteed to be completely secure.

9. Children's Privacy

TMS is intended for business and professional use and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

10. Your Rights and Choices

Depending on applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your personal information
• Request information about how your information is processed
• Withdraw certain permissions granted to the App

If your TMS account is managed by an organization, some information may be controlled by that organization. In such cases, you may also need to contact your organization's administrator.

11. Account and Data Deletion

You may request deletion of your TMS account and associated personal information by contacting us using the details below.

Some information may be retained when necessary to comply with legal obligations, resolve disputes, prevent fraud, or maintain legitimate business records.

Client and task information may also be retained or deleted according to the requirements of the organization using TMS.

12. International Data Transfers

Your information may primarily be stored in India. However, some service providers used by TMS may process information in other countries.

Where applicable, we take reasonable steps to ensure that appropriate safeguards are used when information is transferred internationally.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your information, please contact us: